Whether you’re browsing listings or managing your business profile, we’re here to help. Below you’ll find guidance on common issues and how to get in touch.

General Enquiries

If you have questions about how Business Trust works, how to find local businesses, or how to leave a review, please contact our support team.

Email: support@businesstrust.co.uk 

Business Listing Assistance

Need help adding or updating your business profile? We offer support with:

Creating a new listing

• Editing business details
• Uploading images or logos
• Managing reviews and ratings
• Upgrading to premium visibility

Visit our Add Your Business page or email support@businesstrust.co.uk for tailored support.

Account & Login Issues

If you’re having trouble accessing your account, resetting your password, or verifying your listing:

• Use the “Forgot Password” link on the login page
• For verification support, email support@businesstrust.co.uk

Reporting a Problem

To report inaccurate listings, inappropriate content, or suspicious activity:

• Use the “Report” button on the relevant listing

We review all reports promptly to maintain the quality and integrity of our directory.