Category: General Business

Oct 08
Customer Retention on a Budget: How UK Small Businesses Can Keep Clients Coming Back

For small businesses across the UK, attracting new customers is only half the battle. The real challenge—and opportunity—lies in keeping them. Customer retention is often more cost-effective than acquisition, yet many small businesses overlook it in favour of chasing new leads. In reality, retaining loyal clients can lead to higher lifetime value, better word-of-mouth, and […]

Oct 08
How to Get More Customer Reviews (Without Being Pushy)

Ethical strategies for Google, Trustpilot, and industry-specific platforms Customer reviews are the lifeblood of small businesses in the UK. They influence buying decisions, boost local SEO, and build trust with new customers. But asking for reviews can feel awkward—especially if you’re worried about sounding pushy or transactional. The good news? There are ethical, effective ways […]

Oct 06
Paulo Bay: The Start-Up Lighting Up the UK Candle Market With Bespoke Premium Candles

In a world increasingly drawn to sensory experiences, Paulo Bay has emerged as a standout British start-up, redefining what it means to craft and deliver premium candles. Based in the UK and accessible via paulobay.co.uk, this ambitious brand is making waves with its commitment to quality, creativity and bespoke service—offering beautifully made candles for both […]

Sep 25
ABC Service Tavistock: A Local Business Built on Trust, Quality and Community

In the heart of Devon’s rolling countryside lies Tavistock, a market town steeped in heritage and charm. Among its cobbled streets and independent shops, one business has quietly become a cornerstone of the local community- ABC Service. Known for its professionalism, reliability and exceptional customer care, ABC Service Tavistock has earned a glowing reputation across […]